datojudi Privacy Policy

1. Who We Are

This Privacy Policy is issued by the operator of the datojudi platform, accessible at datojudi.lat ("datojudi", "we", "us", "our"). datojudi operates an online gambling platform offering sports betting, live casino, slots, and lottery products to eligible players, with a primary focus on serving Malaysian players in MYR.

For the purposes of applicable data protection legislation, datojudi is the data controller in respect of personal data collected through the Platform. References to "Platform" mean the datojudi website at datojudi.lat and any related mobile-optimised interfaces or services operated by datojudi.

This Privacy Policy should be read alongside datojudi's Terms & Conditions. By registering an Account or using the Platform, you acknowledge that you have read and understood this Privacy Policy.

2. Personal Data We Collect

datojudi collects the following categories of personal data from players:

Identity Data:

• Full legal name as it appears on government-issued identification;
• Date of birth (used to verify that you are at least 21 years of age);
• Gender;
• Copies of identification documents (e.g., MyKad, passport) where required for verification.

Contact Data:

• Email address;
• Mobile phone number;
• Residential address (including postcode, city, and state — e.g., Kuala Lumpur, Penang, Johor Bahru, Kota Kinabalu).

Financial Data:

• Payment method details (e.g., bank account numbers associated with FPX transactions, Touch 'n Go eWallet identifiers, Boost account references, Maybank, CIMB, or other bank identifiers);
• Transaction history — deposits, withdrawals, and all Bets placed through your Account.

Technical Data:

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Session logs, login timestamps, and Platform navigation data.

Usage Data:

• Betting and gaming activity — game types accessed, markets bet on, stake amounts, and frequency of play;
• Bonus and promotion history;
• Customer support interaction records.

3. How We Collect Personal Data

datojudi collects personal data through the following means:

• Direct provision: Information you provide when registering an Account, completing identity verification, contacting customer support, or entering a promotion;
• Automated collection: Technical and usage data collected automatically through cookies, server logs, and similar technologies when you access the Platform;
• Third-party sources: Identity verification data from KYC (Know Your Customer) service providers; fraud detection data from third-party risk management providers; payment transaction data from payment processing partners;
• Publicly available sources: Where permitted by applicable law, datojudi may supplement your data with information from publicly available registers or databases for the purpose of verifying your identity or complying with anti-money laundering obligations.

4. Legal Basis for Processing

datojudi processes your personal data on the following legal bases:

• Performance of a contract: Processing necessary to operate your Account, process deposits and withdrawals, settle Bets, and provide customer support;
• Legal obligation: Processing required to comply with anti-money laundering (AML) laws, age verification requirements, licensing conditions of the applicable international gaming authority, and other applicable regulations;
• Legitimate interests: Processing for fraud prevention, platform security, responsible gambling monitoring, and improvement of datojudi's services — where these interests are not overridden by your data protection rights;
• Consent: Processing for marketing communications, where you have provided explicit opt-in consent. You may withdraw consent at any time by contacting datojudi support.

5. How We Use Your Personal Data

datojudi uses the personal data we collect for the following purposes:

• To create and manage your Account, including verifying your identity and eligibility (age 21+);
• To process deposits and withdrawals in MYR through your registered payment methods;
• To settle Bets, process winnings, and maintain accurate transaction records;
• To detect and prevent fraud, money laundering, and other prohibited conduct;
• To comply with our obligations under the licensing conditions of the applicable international gaming authority;
• To monitor your gaming activity for responsible gambling purposes and to apply account-level protections such as deposit limits or self-exclusion where appropriate;
• To respond to customer support enquiries and resolve disputes;
• To send service communications — Account notifications, security alerts, and transaction confirmations;
• To send promotional communications where you have opted in;
• To analyse usage patterns and improve the performance and content of the datojudi Platform.

datojudi does not use automated decision-making (including profiling) in a way that produces legal or similarly significant effects on you, without providing an opportunity for human review.

6. Data Sharing & Disclosure

datojudi does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly for the purposes described in this Policy:

• Payment processors and e-wallet providers (e.g., Touch 'n Go, Boost, FPX banking networks) — to process deposits and withdrawals;
• Identity verification and KYC providers — to verify your age, identity, and address in compliance with gaming authority requirements;
• Fraud prevention and AML service providers — to detect and prevent prohibited financial activity;
• Game content providers — limited technical data shared to facilitate your gameplay sessions on third-party game engines integrated into the Platform;
• Regulatory and law enforcement authorities — where datojudi is required to disclose data by law, court order, or regulatory direction;
• Professional advisers — including legal counsel, auditors, and insurers, under obligations of professional confidentiality;
• Business successors — in the event of a merger, acquisition, or asset sale involving datojudi, subject to appropriate data protection obligations.

All third-party processors engaged by datojudi are required to handle your personal data in compliance with applicable data protection law and are bound by written data processing agreements.

7. Cookies & Tracking Technologies

datojudi uses cookies and similar tracking technologies on the Platform. These serve the following functions:

• Strictly necessary cookies: Required for the Platform to function — session management, login authentication, and security tokens. These cannot be disabled without impairing Platform functionality.
• Performance and analytics cookies: Used to collect aggregated, anonymised data on how players navigate the Platform, helping datojudi improve the user experience.
• Functionality cookies: Used to remember your preferences (e.g., language settings, display options) between sessions.
• Marketing cookies: Used only where you have provided consent, to track responses to datojudi promotions and display relevant offers within the Platform.

You may manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the datojudi Platform. datojudi does not use third-party advertising networks to track you across external websites.

8. Data Retention

datojudi retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. Specifically:

• Account and identity data is retained for a minimum of five (5) years following Account closure, as required by anti-money laundering regulations applicable under our gaming licence;
• Transaction records (deposits, withdrawals, Bets) are retained for a minimum of five (5) years from the date of the transaction;
• Customer support records are retained for three (3) years from the date of the last interaction;
• Marketing consent records are retained until consent is withdrawn and for a period thereafter sufficient to evidence the consent history.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with datojudi's data disposal procedures.

9. Data Security

datojudi implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your browser or device and datojudi's servers;
• Encryption of sensitive data (including financial credentials) at rest using industry-standard algorithms;
• Access controls limiting employee access to personal data to those with a legitimate operational need;
• Regular security assessments and penetration testing of Platform infrastructure;
• Two-factor authentication available to all Account holders as an additional login security measure.

Notwithstanding these measures, no data transmission over the internet or electronic storage system is completely secure. datojudi cannot guarantee absolute security but is committed to maintaining standards consistent with best practice in the online gaming industry. In the event of a data breach that is likely to result in a risk to your rights and freedoms, datojudi will notify you in accordance with applicable regulatory requirements.

10. Your Data Protection Rights

Subject to applicable law, you have the following rights in respect of your personal data held by datojudi:

• Right of Access: You may request a copy of the personal data datojudi holds about you;
• Right to Rectification: You may request correction of inaccurate or incomplete personal data;
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to datojudi's legal retention obligations;
• Right to Restrict Processing: You may request that datojudi restrict processing of your data in certain circumstances;
• Right to Data Portability: Where processing is based on your consent or contract performance, you may request that your data be provided to you in a structured, machine-readable format;
• Right to Object: You may object to processing based on datojudi's legitimate interests;
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of the above rights, please contact datojudi at [email protected]. datojudi will respond to verifiable requests within 30 days. We may require you to verify your identity before processing your request.

11. Children's Privacy

The datojudi Platform is strictly intended for adults aged 21 years and older. 21+ datojudi does not knowingly collect personal data from individuals under 21 years of age. Age verification is conducted at the point of registration and before the processing of any withdrawal.

If datojudi becomes aware that personal data has been collected from an individual under 21 years of age, such data will be deleted immediately, the associated Account will be permanently closed, and any deposits will be returned to the originating payment method in accordance with our Terms & Conditions.

If you believe a minor has registered an Account on the datojudi Platform, please contact our support team immediately at [email protected].

12. International Data Transfers

datojudi's primary Platform infrastructure is designed to serve Malaysian players. However, some of our service providers — including identity verification providers, fraud detection services, and game content providers — may be located outside Malaysia and may process your personal data in jurisdictions with data protection laws that differ from those in Malaysia.

Where personal data is transferred outside Malaysia, datojudi ensures that such transfers are subject to appropriate safeguards, which may include contractual data protection clauses requiring the recipient to maintain protections equivalent to those applied by datojudi. By using the Platform, you consent to such international transfers where necessary for the provision of datojudi's services, subject always to the protections described in this Policy.

13. Changes to This Privacy Policy

datojudi reserves the right to update or amend this Privacy Policy at any time. The "Last Updated" date at the top of this page will always reflect the most recent revision. Where changes are material, datojudi will notify registered Players by email or via a Platform notification prior to the changes taking effect. Your continued use of the datojudi Platform after any amendment constitutes your acknowledgement of the revised Policy. We encourage you to review this Policy periodically.

14. Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or datojudi's data processing practices, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 from within your logged-in datojudi Account

datojudi is committed to resolving privacy concerns promptly and in good faith. If you are not satisfied with datojudi's response, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction or with the supervisory authority of the applicable gaming regulator.

datojudi's support team operates in English around the clock and is available to assist players from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Sabah, Sarawak, and across Malaysia.